![]() To check this, look in the “Sent Items” folder for your shared mailbox and make sure that sent emails are showing up in that folder. Method 1: Tracking Outlook shared mailbox activity using the shared mailbox integration Step 1.įirst, you’ll need to ensure that sent emails appear in the shared mailbox’s “Sent Items” folder. Method 2. Set sent emails to display in the sent items folder of the shared inbox - knowledge-base/how-do-i-get- sent-items-to-display-in-my- outlook-shared-mailbox/ - With this method, you will need to use Outlook Categories or folders to keep track of which agents are sending/receiving emails.īelow are walkthroughs for each method. With this method, you would incur a $15/mo charge per inbox, but you would not need to use categories or folders to track individual agent activity within the shared mailbox, and you’d also get analytics into their individual inboxes as well. Method 1. Onboard your individual agents’ inboxes (who use the shared mailbox) so EmailAnalytics can see their sent emails. In order for EmailAnalytics to access & analyze sent emails, you will need to do one of two things: In this guide, I’ll show you how to set it up. HOSTS v3.5.3 and v3.6.Do you have a shared inbox in Outlook where multiple team members conduct email activity from? And you want to track individual team member activity within that shared inbox?.New Trail Bike: Pivot Trail 429 v3 August 20, 2021.Making an Online RAMBA Trails Map September 22, 2021.Network Capture with Process Name and PID on macOS October 29, 2021.Help Please: 2022 AIDS/LifeCycle Fundraising February 5, 2022.Upgrading Pi-Hole on Docker on Synology DSM August 18, 2022.Soma Smoothie HP: Brake Safety Issue September 15, 2022.My Photo Gallery Has Been Removed November 15, 2022.HOWTO: Apple TV Volume Control of Bose Solo Soundbar Series II November 22, 2022.BorgBackup Repository on DSM 7.0 November 28, 2022. ![]() 1x’ing my Salsa Warbird for 2023 December 13, 2022. ![]()
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